Up-selling and upgrades

Every booking can be worth more.

Offer the right upgrade at the right time: upgrades, breakfast, wine, decor and flowers, inside the same payment.

The best time to improve the stay is before arrival.

When the guest books, they are already excited about the trip. That is when an upgrade or a detail is gladly accepted.

Next offers those improvements inside the same payment flow, with no pressure and no friction.

Every booking can be worth more

Add upgrades, special touches and amenities to the same booking payment, with no friction for the guest and no loose charges for your front desk.

Room upgrades

Offer the upgrade at the right moment

Show the higher room while the guest books and let them move up a category with one click, already at the correct price and with live availability.

  • View, floor or suite upgrades inside the same flow
  • Price and availability always in sync with your rates
  • The guest chooses before arrival, not in the check in line
Touches and moments

Turn a night into an occasion

Let the guest add a bottle of wine in the room, romantic decoration or a flower arrangement to celebrate, without calling or messaging anyone.

  • Wine, romantic decoration and flowers as optional extras
  • Perfect for anniversaries, birthdays and honeymoons
  • Every touch stays on the order and reaches the front desk ready
Food and amenities

Add breakfast and amenities to the stay

Offer breakfast, late check out or welcome amenities together with the booking, so the guest arrives with everything sorted and your team prepares it in time.

  • Breakfast and amenities available at booking
  • Optional extras the guest chooses at their own pace
  • Your team sees every request before arrival
One single payment

Every upgrade, touch and amenity travels inside the same booking and the same charge, so the guest decides once and your front desk receives it all ready.

Offering upgrades, compared

See what changes when upgrades live inside your own booking and not outside of it.

With NextOTAs onlyBuild your own stack
Where you offer upgradesInside your own direct bookingOut of your control, on the OTA channelSpread across separate loose tools
Timing of the offerDuring the booking and before arrivalRarely, and not the way you decideDepends on wiring each piece by hand
Types of extraUpgrades, wine, decoration, flowers, breakfast and amenitiesLimited to what the channel allowsOnly what each tool supports
How it reaches the front deskAll on the same order, ready to preparePartial and late dataYou have to gather info from each system
Who keeps the valueYour hotel, with no fee on the upgradeThe channel takes its cutYou pay for each integration on its own

Frequently asked questions

Does up-selling get in the way of the booking?

No. Upgrades are offered inside the flow, clear and optional, without slowing the booking.

Can I define my own extras?

Yes. You build the catalog of upgrades and prices, and Next offers them at the ideal moment.

Make your own channel your best sales channel.

Start today and recover the bookings you pay in commissions.